Terms & Conditions

Welcome to TotsTreasure.in. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making any purchase. If you do not agree, you may not use our services.

1. General Information

  • TotsTreasure.in (“we”, “our”, “us”) operates as an online store offering home décor items, toys, and related products.

  • These Terms govern your use of our website and your purchase of products from us.

  • We reserve the right to update or modify these Terms at any time without prior notice.

2. Eligibility

  • You must be at least 18 years old to place an order on our website.

  • If you are under 18, you may use the site only with the involvement of a parent/guardian.

3. Products & Pricing

  • All products displayed on the website are subject to availability.

  • We make every effort to display colors, images, and descriptions accurately, but slight variations may occur.

  • Prices are listed in Indian Rupees (INR) and are subject to change without notice.

  • Discounts, offers, and promotions may be time-bound and cannot be combined unless explicitly mentioned.

4. Orders & Payments

  • By placing an order, you agree to provide accurate and complete information.

  • Orders will be confirmed only after successful payment.

  • We accept payments through [UPI, credit/debit cards, net banking, wallets, COD if applicable].

  • We reserve the right to cancel or refuse any order if fraudulent or unauthorized activity is suspected.

5. Shipping & Delivery

  • We deliver across India to serviceable PIN codes.

  • Delivery times may vary depending on location and product availability.

  • Any delivery dates provided are estimates and not guaranteed.

  • We are not responsible for delays caused by courier services, natural calamities, or unforeseen events.

6. Returns, Refunds & Cancellations

  • Products can be returned within [7/10/15 days – choose your policy] of delivery if they are defective, damaged, or incorrect.

  • Items must be unused, in original packaging, and with all tags intact.

  • Refunds will be processed via the original payment method within [X days] after inspection.

  • Cancellations are allowed only before the order is shipped. Once shipped, cancellation is not possible.

  • Customized or sale items are non-returnable and non-refundable.

7. User Responsibilities

  • You agree not to misuse the website or engage in unlawful activities.

  • You shall not attempt to disrupt, hack, or misuse the site in any way.

  • The information you provide (name, address, contact details) must be true and accurate.

8. Intellectual Property

  • All content on this website, including text, images, logos, designs, and graphics, is the property of TotsTreasure.in and protected under applicable copyright and trademark laws.

  • You may not copy, reproduce, or distribute any content without our written permission.

9. Limitation of Liability

  • We strive to ensure product quality and safe delivery, but we are not liable for:

    • Indirect or consequential damages

    • Losses due to misuse of products

    • Delays or failures caused by third-party services (e.g., courier partners)

10. Privacy & Data Protection

  • Your personal information is collected and processed as per our Privacy Policy.

  • By using our site, you consent to our data practices.

11. Governing Law & Jurisdiction

  • These Terms are governed by the laws of India.

  • Any disputes will be subject to the jurisdiction of the courts of Pune Maharashtra].

12. Contact Us

For any queries, concerns, or complaints regarding these Terms & Conditions, you can reach us at:

Email: support@totstreasure.in

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